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Request a Service

Are you new to Ottawa River Power’s service area? Or are you moving within Ottawa River Power’s service area?  A Standard Supply Contract is necessary in order to have service supplied to your property.  You can submit a contract online, or fill it out and send it to our office via email or mail, or bring it in in person.

To begin the online process, click the icon below:

Alternatively, on this page below, you will find a selection of documents that can be downloaded and filled out for submission to our office.

Please note that in some cases, a PDF viewer (not an internet browser) may be required to open and fill out the below documents.

You can download a free copy of Adobe PDF Viewer at the following link:  https://get.adobe.com/reader/ 

Once your document is filled out, please use one of the following options to submit it:

  • EMAIL it to [email protected]
  • Drop it off at the Almonte or Pembroke office
  • Mail it to the Pembroke office

Available Documents

Standard Supply Contract – Moving into a location within Ottawa River Power’s Service area?  This Standard Supply Contract is necessary in order to have service supplied to your property.  You can fill it out and send it to our office via email or mail, or bring it in in person.

Move Out Form – Moving out of your current service address?  Please fill out this form to ensure that service in your name is stopped on the move out date.

Landlord and Property Manager Agreement Form – When Ottawa River Power Corporation is notified that the tenant will be moving, the landlord or property manager will be advised by email or phone call when responsibility for the electricity service will be transferred. This agreement helps ensure electrical service will not be disconnected during a change of occupancy.

Customer Choice RPP Election Form – Residential and small business customers have the power to select or switch between three different price plans: Time of Use (TOU), Tiered, or Ultra-Low Overnight (ULO). Complete this form and submit via email, or by dropping off a physical copy to our office.