News
Disconnect Scam
July 27, 2021
Please be aware that customers have reported an attempted scam in which they receive a phone call threatening a disconnect if they don’t make a payment over the phone. Please be aware that ORPC does not request customers to process a payment over the phone. If you receive a call from someone claiming to represent… Continue reading Disconnect Scam
Scheduled Service Interruptions Continuing in Pembroke
July 26, 2021
Customers may experience a short service interruption as we conduct transformer maintenance between August 3 and August 6, between 7:30 a.m. and 3:30 p.m. The outages should last no longer than 15-20 minutes. The following is a list of streets that our crews will be performing this work on. – Deacon St. – Ellis Ave.… Continue reading Scheduled Service Interruptions Continuing in Pembroke
Pole Assessment taking place in Pembroke
June 24, 2021
To our Pembroke Customers: Beginning the week of June 28, Ottawa River Power will be conducting detailed pole assessments in Pembroke with the assistance of a third party contractor. The data collection gathered will become a vital part of our safety, maintenance and planning programs. This program is expected to last for approximately 2-3 months.… Continue reading Pole Assessment taking place in Pembroke
Decision and Rate Order – Ontario Energy Board
May 13, 2021
Through a Decision and Rate Order, the Ontario Energy Board (OEB) has approved the incentive rate-setting mechanism (IRM) application filed by Ottawa River Power Corporation (Ottawa River Power) for new rates effective May 1, 2021 As a result of this Decision, there will be a monthly total bill increase of $1.61 for a residential customer… Continue reading Decision and Rate Order – Ontario Energy Board
COVID-19 Energy Assistance Program – Scam Alert
March 19, 2021
Customers throughout the province are receiving phone calls introducing and offering the COVID-19 Energy Assistance Program (CEAP) and indicating that a home inspection is required in order to apply. This is not the case; a home inspection is not required to qualify for CEAP. If you have any questions or receive a call of this… Continue reading COVID-19 Energy Assistance Program – Scam Alert
Changes to Renewable Energy Contract Costs
January 11, 2021
Starting January 1, 2021, a portion of renewable energy contract costs will be funded by the Ontario government instead of electricity customers. This will lower electricity bills for large and mid-sized commercial and industrial consumers who do not participate in the Regulated Price Plan (RPP) or receive the Ontario Electricity Rebate (OER) by reducing Global… Continue reading Changes to Renewable Energy Contract Costs
2021 Customer Survey
January 7, 2021
Ottawa River Power wants you to know that we are conducting a Customer Satisfaction Survey by phone from January – March 2021. You may receive a call from a company called ADVANIS on behalf of Ottawa River Power. This survey is important to us and we encourage you to participate and share your thoughts. If… Continue reading 2021 Customer Survey
New 2021 Save On Energy Programs Available Now
January 4, 2021
New Save on Energy programs are now available under the 2021-2024 Conservation and Demand Management Framework. These programs continue to target those who need them most, including opportunities for commercial, industrial, institutional, First Nation and income-eligible customers, and are focused on cost-effectively meeting electricity system needs. In addition to new programs, a variety of resources… Continue reading New 2021 Save On Energy Programs Available Now
Changes to industrial and commercial electricity costs effective January 1, 2021
December 29, 2020
Earlier this year, Ontario deferred a portion of Global Adjustment (GA) between April and June 2020 by limiting the Class B GA rate to $115/MWh for non-Regulated Price Plan (RPP) customers and providing proportionate reductions for Class A customers. The deferred costs were intended to be recovered over a 12-month period beginning in January 2021.… Continue reading Changes to industrial and commercial electricity costs effective January 1, 2021
Regulated Price Plan rates set to fixed price for January 2021
December 23, 2020
The province-wide shutdown means that more people will be staying home or running their small businesses from home. The Ontario Government has taken steps to hold the price of electricity at 8.5 ¢/kWh for electricity used from January 1 until the end of the day on January 28, 2021. Residential, small business and farm customers… Continue reading Regulated Price Plan rates set to fixed price for January 2021