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Almonte Power Interruption – Wednesday, May 25

May 18, 2022

There is a planned outage taking place in Almonte on Wednesday, May 25th  between 8 AM and 10:30 AM, as ORPC crews are performing essential maintenance. In the case of inclement weather, the outage will take place at the same time on Friday, May 27th. Customers affected in the Mill Street area are:  26, 28,… Continue reading Almonte Power Interruption – Wednesday, May 25

Pembroke Pole Testing – May 16, 2022

May 16, 2022

To our Pembroke Customers: Beginning the week of May 16, Ottawa River Power will be conducting detailed pole assessments in Pembroke with the assistance of a third-party contractor.  The data collection gathered will become a vital part of our safety, maintenance and planning programs.  This program is expected to last for approximately 4-6 weeks. Please… Continue reading Pembroke Pole Testing – May 16, 2022

New Electricity Distribution Rates Effective May 1, 2022

April 29, 2022

On March 24th, 2022, the Ontario Energy Board (OEB) issued its Decision and Rate Order on an application filed by ORPC for approval to change its electricity distribution rates effective May 1, 2022. For more details on the approval, please visit Regulatory/Applications For details on the specific rates, please visit My Home/Rates & Charges If you… Continue reading New Electricity Distribution Rates Effective May 1, 2022

Almonte Pole Testing – May 2, 2022

April 20, 2022

To our Almonte Customers: Beginning the week of May 2, Ottawa River Power will be conducting detailed pole assessments in Almonte with the assistance of a third-party contractor. The data collection gathered will become a vital part of our safety, maintenance and planning programs. This program is expected to last for approximately 4-6 weeks. Please… Continue reading Almonte Pole Testing – May 2, 2022

“Don’t be Afraid to Say No” – Energy Scam Awareness Campaign

April 11, 2022

“Don’t be Afraid to Say No” – Energy Scam Awareness Campaign The Ontario Energy Board (OEB) and the Ontario Ministry of Energy are working together to protect consumers against scams. Frauds are being committed through phone calls, texts, emails, social media ads and unexpected home visits.  Operators are using aggressive tactics and targeting vulnerable populations,… Continue reading “Don’t be Afraid to Say No” – Energy Scam Awareness Campaign

Beware of Potential Scams

March 17, 2022

Our customers are receiving phone calls regarding rebates on their hydro bill. Ottawa River Power does not provide nor offer any rebates to our customers. There are assistance programs available to our customers; they are as follows: • Ontario Electricity Support Program (delivered by the Ontario Energy Board) • Low-income Energy Assistance Program (delivered by… Continue reading Beware of Potential Scams

ORPC Conditions of Service Updated

March 17, 2022

The Distribution System Code requires that every distributor produce its own “Conditions of Service” document.  The purpose of this document is to provide a means of communicating the types and level of service available to the customers within the distributor’s service territory. The previous version of the Conditions of Service was published in 2019.  Since… Continue reading ORPC Conditions of Service Updated