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Momentary Outages

October 25, 2019

To our valued customers: Ottawa River Power Corporation (ORPC) would like to acknowledge and apologize for the inconveniences caused by the increase in power interruptions to the City of Pembroke in recent months. We recognize that any outage is an inconvenience and are committed to ensuring our customers have service they can depend on. While… Continue reading Momentary Outages

Scam Alert

August 2, 2019

There are reports of calls received by our customers claiming a “Green” fund group would like to schedule appointments for ORPC. We are not affiliated with this, it is a scam. Please be cautious when dealing with unsolicited phone calls. Additional reports indicate that the Caller ID # registering is showing our company information. If… Continue reading Scam Alert

Notice of Change to Conditions of Service Document

April 29, 2019

The Distribution System Code requires that every distributor produce its own “Conditions of Service” document.  The purpose of this document is to provide a means of communicating the types and level of service available to the customers within the distributor’s service territory. The current version of the Conditions of Service was published in 2017.  Since… Continue reading Notice of Change to Conditions of Service Document

Customer Satisfaction Survey

January 4, 2019

ORPC wants you to know that we are conducting a Customer Satisfaction Survey starting in January 2019. You may receive a call from a company called ADVANIS on behalf of ORPC. This survey is important to ensure we are meeting your needs. We encourage you to participate and share your thoughts. If you have any… Continue reading Customer Satisfaction Survey

2019 Rate Application

November 19, 2018

The Ontario Energy Board approved distribution rates effective May 1, 2019. View Decision and Rate Order… Continue reading 2019 Rate Application

The Power of Local Hydro

November 19, 2018

Ottawa River Power Corporation is local distribution company delivering energy to customers.  It belongs to the Electricity Distributors Assocation which has started “The Power of Local Hydro” campaign. This urges decision maker to consider five key priorities: Keep the customer first Drive local hydro innovation forward Improve the regulatory framework Respect community decision making Expand… Continue reading The Power of Local Hydro

Ontario Electricity Support Program

November 19, 2018

There’s help for low-income households. You can get help. Start now. If you are a customer of Ottawa River Power Corporation, and in a lower-income home, you may qualify for a reduction on your electricity bill.  Find out more and apply. Please note that most of the OESP contracts are on a two year basis.  If you need… Continue reading Ontario Electricity Support Program

E-Billing

November 19, 2018

E-Billing is now available to our customers.  Please have your account number and your meter number as it is needed to create your online account. Sign up… Continue reading E-Billing

Ontario Energy Board Releases 2017 Scorecard:

November 19, 2018

All local distribution companies (LDCs) in Ontario recently reported their performance to the Ontario Energy Board on an array of categories. See how ORPC performed.… Continue reading Ontario Energy Board Releases 2017 Scorecard:

What happens when we all use electricity at the same time?

November 19, 2018

emPOWERme has some interesting information and tips on saving energy. Click on the photo below. https://www.ontario.ca/page/ministry-energy-northern-development-and-mines … Continue reading What happens when we all use electricity at the same time?