Safety & Power Outages
Regulatory and Policies
Ottawa River Power is proud to be your locally owned and operated electrical distributor. Providing you with a reliable source of electricity and a dependable presence in the communities in which we operate. Our staff is dedicated to providing great service with our customers best interest in mind.
Apr 14, 2025
📢 Holiday Closure Notice: Please note, our offices will be closed on Friday, April 18, 2025, and Monday, April 21, 2025, for Easter Weekend. Enjoy your weekend, soak up the sun, and we’ll see you bright and early on Tuesday!
To report an outage during our closures, please contact: 1-877-332-3316.
To review your payment options during our closures, check out our Billing and Payments page.
Mar 27, 2025
Environment Canada has issued a Special Weather Statement due to an ice storm which is expected to impact the area late Friday into Monday:
Ontario – Weather Conditions and Forecast by Locations – Environment Canada
Please be advised that power outages may occur due to fallen branches and ice accumulation on power lines. For safety tips and more information regarding emergency preparedness, visit our web page:
Are You Prepared – Ottawa River Power Corporation
If you Encounter a Downed Powerline
1. ALWAYS assume downed power lines are LIVE and dangerous.
2. STAY at least 10 m (the length of a school bus) away
3. DO NOT attempt to move or drive over a downed line.
5. CALL 911 and then call us at 1-877-332-3316.
Feb 4, 2025
Our e-billing system has been restored! We apologize for any inconvenience this may have caused and thank you for your patience and understanding. To access e-billing online, please use the My Bill online portal at: https://mybill.orpowercorp.com/app/login.jsp
Feb 3, 2025
Please note we are currently experiencing an issue with our My Bill online portal.
We are currently working to restore online services to customers, but at this time, we do not have an estimated time of restoration.
We apologize for any inconvenience this may have caused.
We appreciate your understanding and patience during this time. If you have any questions, please don’t hesitate to contact us at 1-877-332-3316.
Ottawa River Power Corporation
283 Pembroke Street West,
P.O. Box 1087
Pembroke, Ontario K8A 6Y6
Phone: 613-732-3687
Toll Free: 1-877-332-3316
Fax: 613-732-8199
8:00 a.m. to 4:00 p.m. (Monday to Friday)
Emergency After Hours Contact
1-877-332-3316
Ottawa River Power Corporation
12B Mill Street,
P.O. Box 179
Almonte, Ontario K0A 1A0
Phone: 613-256-3722
Toll Free: 1-877-332-3316
Fax: 613-256-3994
8:00 a.m. to 12:00 p.m. (Monday to Friday)
Emergency After Hours Contact
1-877-332-3316