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Ottawa River Power Corporation

Ottawa River Power is proud to be your locally owned and operated electrical distributor. Providing you with a reliable source of electricity and a dependable presence in the communities in which we operate. Our staff is dedicated to providing great service with our customers best interest in mind.

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Outage update (Pembroke): Power is now restored to the affected customers. If you're still experiencing an issue, please call our office at 1-877-332-3316. Thank you for your patience.

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Outage update (Pembroke): A switching operation is about to take place that will cause a momentary interruption for some customers in the east end of the City.This is part of ongoing work related to a replacement of a damaged pole near Lake St. The outage should only last a few minutes.

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Outage notice (Pembroke): Customers in the area of Nelson St, Lake St, and the northern area of MacKay St. may be experiencing a power interruption due to a damaged pole. Crews are currently working to replace the pole. ETR is 2hrs. Also, please note that switching operations to isolate the issue may cause momentary interruptions in the east end of Pembroke to allow crews to work safely.

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Latest News

Planned Momentary Outage Notice

Feb 16, 2024

Planned momentary outages notice: Customers in Pembroke in the highlighted zones will experience a brief (1-2 minute) power interruption on Tuesday, February 20th at 8:00am and 8:30am as part of a switching operation to allow maintenance to be performed at one of our substations. Please review the maps depicting the zones and timelines for further information. We apologize for the inconvenience this may cause and appreciate your patience.

Scam Alert!

Feb 5, 2024

Scam Alert! Read the full news article here:

Area residents targeted by scammers claiming to be with Ontario Energy Board | Pembroke Observer

2024 Electrical Safety Awareness Survey

Jan 8, 2024

Please be aware that the 2024 Electrical Safety Awareness survey is currently underway.

Ottawa River Power customers may be contacted by a company called Advanis and asked to participate in an Electrical Safety Awareness Survey. This independent survey will be conducted by the Electrical Safety Authority (ESA).

The survey will launch on January 8, 2024, and will continue until March 8, 2024.

This phone survey will take approximately 15 minutes to complete and will gauge customer knowledge on safety topics related to powerlines, pad mount transformers, and other electrical hazards. Please note, we will not be asking for specific identifying details, such as phone numbers, home address, or credit card and banking information.

The survey is mandated by the Ontario Energy Board to be completed every other year. The results of the survey will be included in future versions of our Utility Scorecard.

If you have any questions about the survey, please call our office at 613-732-3687.

Notice of a Rate Hearing

Dec 1, 2023

Ottawa River Power Corporation has applied to change its electricity distribution rates, effective May 1, 2024.

For more information, please visit our Applications page.

Contact Us

Pembroke Office

Ottawa River Power Corporation
283 Pembroke Street West,
P.O. Box 1087
Pembroke, Ontario K8A 6Y6

Phone: 613-732-3687

Toll Free: 1-877-332-3316

Fax: 613-732-8199

8:00 a.m. to 4:00 p.m. (Monday to Friday)

Emergency After Hours Contact
1-877-332-3316

Almonte Office

Ottawa River Power Corporation
12B Mill Street,
P.O. Box 179
Almonte, Ontario K0A 1A0

Phone: 613-256-3722

Toll Free: 1-877-332-3316

Fax: 613-256-3994

8:00 a.m. to 12:00 p.m. (Monday to Friday)

Emergency After Hours Contact
1-877-332-3316

General Inquiries

[email protected]