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Ottawa River Power Corporation

Ottawa River Power is proud to be your locally owned and operated electrical distributor. Providing you with a reliable source of electricity and a dependable presence in the communities in which we operate. Our staff is dedicated to providing great service with our customers best interest in mind.

The current Time of Use period is On Peak

Learn More about Time of Use View TOU Chart

Latest tweets

ORPC Customers Killaloe: Hydro One will be preforming essential maintenance in your area on June 15, 2019. This wil…

Jun 14, 2019

Outage Update (Killaloe): Power outage is due to a loss of supply from Hydro One. No ETR at this time. @1049myFM

Jun 12, 2019

Outage Alert (Killaloe): Customers in Killaloe may be experiencing a loss of supply. Crews have been dispatched. No…

Jun 12, 2019

Latest News

Notice of Change to Conditions of Service Document

Apr 29, 2019

The Distribution System Code requires that every distributor produce its own “Conditions of Service” document.  The purpose of this document is to provide a means of communicating the types and level of service available to the customers within the distributor’s service territory.

The current version of the Conditions of Service was published in 2017.  Since then, various changes to regulations and codes that govern Distributor activities have come into effect, which in turn require updates to the original document.

The revised document is available to view on our web site as well as information on how to obtain a physical copy, this information can be found on  our Conditions of Service page.

The public is invited to make written comments on the revisions.  Comments will be accepted until July 31st 2019. Please direct all written comments to:

Ottawa River Power Corporation

Attn: Conditions of Service

283 Pembroke St W

P.O. Box 1087

Pembroke, Ontario K8A6Y6

Customer Satisfaction Survey

Jan 4, 2019

ORPC wants you to know that we are conducting a Customer Satisfaction Survey starting in January 2019. You may receive a call from a company called ADVANIS on behalf of ORPC. This survey is important to ensure we are meeting your needs. We encourage you to participate and share your thoughts. If you have any questions, please contact our customer care department at 613.732.3687

2019 Rate Application

Nov 19, 2018

The Ontario Energy Board approved distribution rates effective May 1, 2019.

View Decision and Rate Order

The Power of Local Hydro

Nov 19, 2018

Ottawa River Power Corporation is local distribution company delivering energy to customers.  It belongs to the Electricity Distributors Assocation which has started “The Power of Local Hydro” campaign.

This urges decision maker to consider five key priorities:

  • Keep the customer first
  • Drive local hydro innovation forward
  • Improve the regulatory framework
  • Respect community decision making
  • Expand local energy conservation

Contact Us

Pembroke Office

Ottawa River Power Corporation
283 Pembroke Street West,
P.O. Box 1087
Pembroke, Ontario K8A 6Y6

Phone: 613-732-3687

Toll Free: 1-877-332-3316

Fax: 613-732-8199

8:00 a.m. to 4:00 p.m. (Monday to Friday)

Emergency After Hours Contact

Almonte Office

Ottawa River Power Corporation
28 Mill Street,
P.O. Box 179
Almonte, Ontario K0A 1A0

Phone: 613-256-3722

Toll Free: 1-888-405-5666

Fax: 613-256-3994

8:00 a.m. to 12:00 p.m. (Monday to Friday)

Emergency After Hours Contact

General Inquiries