Safety & Power Outages
About Us
Regulatory and Policies
Ottawa River Power is proud to be your locally owned and operated electrical distributor. Providing you with a reliable source of electricity and a dependable presence in the communities in which we operate. Our staff is dedicated to providing great service with our customers best interest in mind.
Latest tweets
Outage update (Pembroke): Power is now restored to all customers. If you are still experiencing an issue, please ca… https://t.co/od04L44RI4
Sep 30, 2022
Outage update (Pembroke): Power will remain off for customers in area of Victoria, Moffat and Church St for approx… https://t.co/YJRcmXGbA3
Sep 29, 2022
Outage update (Pembroke):Power is restored at this time.Switching operations will occur in about 1-2hrs that will i… https://t.co/bAgrqwNSfx
Sep 29, 2022
Latest News
Planned Outage – Almonte
Sep 28, 2022
There is a planned power interruption taking place in Almonte on Thursday, October 6, 2022 between 8:30 AM and 2:00 PM. ORPC crews are performing essential upgrades to the overhead distribution system. Customers in the vicinity of 10 Houston Drive will be affected. The rain date will be Tuesday, October 11 at the same time.
We appreciate your patience and cooperation. Should you have any questions, please call our office and someone will gladly assist.
Scam Alert
Sep 22, 2022
A number of our customers have received phone calls offering rebates for those under the age of 70. Should you receive one of these calls, feel free to call our office with any questions.
Know who you’re dealing with – if someone calls you, ask for the name of the person you are speaking with, the company they represent and their telephone number. Protect your personal information – do not feel compelled to share your information.
New Electricity Distribution Rates Effective May 1, 2022
Apr 29, 2022
On March 24th, 2022, the Ontario Energy Board (OEB) issued its Decision and Rate Order on an application filed by ORPC for approval to change its electricity distribution rates effective May 1, 2022.
For more details on the approval, please visit Regulatory/Applications
For details on the specific rates, please visit My Home/Rates & Charges
If you have any questions regarding the application and the new rates, please call our office and someone will gladly assist.
“Don’t be Afraid to Say No” – Energy Scam Awareness Campaign
Apr 11, 2022
“Don’t be Afraid to Say No” – Energy Scam Awareness Campaign
The Ontario Energy Board (OEB) and the Ontario Ministry of Energy are working together to protect consumers against scams.
Frauds are being committed through phone calls, texts, emails, social media ads and unexpected home visits. Operators are using aggressive tactics and targeting vulnerable populations, often convincing them to sign contracts. They often claim to be connected with the OEB or other government programs.
Some companies falsely include the OEB’s name and logo in their messaging.
Be careful when responding to unsolicited emails, texts, calls and in-person visits about your energy services.
Ottawa River Power, the Ministry of Energy and the Ontario Energy Board do not make unsolicited phone calls. If you are concerned about a suspicious call, please contact:
- Ottawa River Power – 613-732-3687
- Canadian Anti-Fraud Centre – 1-888-495-8501 (toll-free)
- Ontario Energy Board – 1-877-632-2727
Contact Us
Pembroke Office
Ottawa River Power Corporation
283 Pembroke Street West,
P.O. Box 1087
Pembroke, Ontario K8A 6Y6
Phone: 613-732-3687
Toll Free: 1-877-332-3316
Fax: 613-732-8199
8:00 a.m. to 4:00 p.m. (Monday to Friday)
Emergency After Hours Contact
613-735-0014
Almonte Office
Ottawa River Power Corporation
12B Mill Street,
P.O. Box 179
Almonte, Ontario K0A 1A0
Phone: 613-256-3722
Toll Free: 1-888-405-5666
Fax: 613-256-3994
8:00 a.m. to 12:00 p.m. (Monday to Friday)
Emergency After Hours Contact
613-256-3191