Safety & Power Outages
About Us
Regulatory and Policies
Ottawa River Power is proud to be your locally owned and operated electrical distributor. Providing you with a reliable source of electricity and a dependable presence in the communities in which we operate. Our staff is dedicated to providing great service with our customers best interest in mind.
Latest tweets
#DYK Air conditioning accounts for nearly 1/3 of Ontario's electricity use on hot summer days? Raise your thermosta… https://t.co/w8wzqxCk9a
about 1 hour ago
Outage notification Almonte: Customers in the area of Country St., James St., Mary St. and Robert St. may be experi… https://t.co/2Ap7dZE8Fg
about 13 hours ago
Scheduled Interruptions in Pembroke cont'd: Aug 3 - 6, 7:30 AM to 3:30 PM. Outages could be 15-20 min on the fol… https://t.co/yWi1hD1vE9
about 22 hours ago
Latest News
Disconnect Scam
Jul 27, 2021
Please be aware that customers have reported an attempted scam in which they receive a phone call threatening a disconnect if they don’t make a payment over the phone. Please be aware that ORPC does not request customers to process a payment over the phone. If you receive a call from someone claiming to represent ORPC asking to process a payment on the phone, please hang up and call our office directly to inquire about, and report this issue.
Our main office number is 613.732.3687
Scheduled Service Interruptions Continuing in Pembroke
Jul 26, 2021
Customers may experience a short service interruption as we conduct transformer maintenance between August 3 and August 6, between 7:30 a.m. and 3:30 p.m. The outages should last no longer than 15-20 minutes. The following is a list of streets that our crews will be performing this work on.
– Deacon St.
– Ellis Ave.
– Laurier Ave.
– Leahey St.
– Paul Martin Dr.
– River Rd.
– Reta Cres.
– Town Line Rd.
Apologies for any inconvenience this may cause, thank you.
Pole Assessment taking place in Pembroke
Jun 24, 2021
To our Pembroke Customers:
Beginning the week of June 28, Ottawa River Power will be conducting detailed pole assessments in Pembroke with the assistance of a third party contractor. The data collection gathered will become a vital part of our safety, maintenance and planning programs. This program is expected to last for approximately 2-3 months.
Please be assured that the pole assessment work will not have any impact on the power to your home. Our customers should not experience any power interruption during this time.
The name of the contractor conducting the work is “PoleCare International”. You may see their vehicles and employees in your neighborhood while they are performing their inspections. Should you have any questions or concerns, please feel free to contact our office and someone will gladly assist. For reference, their vehicles are similar to the one shown in this image.
Decision and Rate Order – Ontario Energy Board
May 13, 2021
Through a Decision and Rate Order, the Ontario Energy Board (OEB) has approved the incentive rate-setting mechanism (IRM) application filed by Ottawa River Power Corporation (Ottawa River Power) for new rates effective May 1, 2021
As a result of this Decision, there will be a monthly total bill increase of $1.61 for a residential customer consuming 750 kWh, effective May 1, 2021. The increase does not factor in applicable taxes or the Ontario Electricity Rebate.
Contact Us
Pembroke Office
Ottawa River Power Corporation
283 Pembroke Street West,
P.O. Box 1087
Pembroke, Ontario K8A 6Y6
Phone: 613-732-3687
Toll Free: 1-877-332-3316
Fax: 613-732-8199
8:00 a.m. to 4:00 p.m. (Monday to Friday)
Emergency After Hours Contact
613-735-0014
Almonte Office
Ottawa River Power Corporation
12B Mill Street,
P.O. Box 179
Almonte, Ontario K0A 1A0
Phone: 613-256-3722
Toll Free: 1-888-405-5666
Fax: 613-256-3994
8:00 a.m. to 12:00 p.m. (Monday to Friday)
Emergency After Hours Contact
613-256-3191