Safety & Power Outages
About Us
Regulatory and Policies
Ottawa River Power is proud to be your locally owned and operated electrical distributor. Providing you with a reliable source of electricity and a dependable presence in the communities in which we operate. Our staff is dedicated to providing great service with our customers best interest in mind.
Latest tweets
REMINDER: Planned Outage Alert (Killaloe) on Sunday, May 16, 2021: Customers in Killaloe will experience a power… https://t.co/5jjMxOWnE0
May 13, 2021
Support is available for Ontario families, small businesses and charities who are struggling with their energy bill… https://t.co/HOmZWbC2lE
May 13, 2021
Planned Power Interruption – Alfred/Cecelia St, Pembroke: Friday, May 14, 2021 from 9 AM to 10:30 AM. Crews will… https://t.co/ldOwzmdWQM
May 12, 2021
Latest News
Decision and Rate Order – Ontario Energy Board
May 13, 2021
Through a Decision and Rate Order, the Ontario Energy Board (OEB) has approved the incentive rate-setting mechanism (IRM) application filed by Ottawa River Power Corporation (Ottawa River Power) for new rates effective May 1, 2021
As a result of this Decision, there will be a monthly total bill increase of $1.61 for a residential customer consuming 750 kWh, effective May 1, 2021. The increase does not factor in applicable taxes or the Ontario Electricity Rebate.
Power Interruption – Alfred/Cecelia Street – Pembroke
May 12, 2021
Planned Power Interruption – Alfred/Cecelia Street, Pembroke
Ottawa River Power will be performing essential maintenance on Alfred/Cecelia Street (Pembroke) on Friday, May 14, 2021. Customers affected by this interruption are: 362, 391, 392A, 392, 396, 400, 401 Alfred Street and 315 Cecelia Street.
This essential maintenance is required to improve the reliability of the distribution system in your area. In order to safely perform this work, a power interruption will take place, beginning at 9:00 AM and continuing until 10:30 AM.
We thank you for your cooperation and apologize for any inconvenience this may cause. If you have any questions, please do not hesitate to call our office.
Planned Outage in Killaloe – Sunday, May 16th
Apr 30, 2021
Hydro One has notified us of a confirmed planned outage to take place on Sunday May 16th from 8:00am – 2:00pm. This outage will interrupt power to the entire town of Killaloe for up to 6hrs. Hydro One is performing pole replacements in the area and they require an outage to complete their work safely. As you may know, Hydro One supplies the power that we distribute to Killaloe. Therefore, this planned outage is beyond our control, and must be done to keep their workers safe.
We will be informing our customers of this outage using the following methods over the coming days:
Online (website, social media, and on the outage map)
Auto-dialer message to customers
Alerting the Municipality
Radio stations
If you have any questions or concerns, please contact our office at 613-732-3687.
CEAP Extension – April 2021 – Key Messages/Questions and Answers
Apr 27, 2021
To review the key messages, questions and answers pertaining to the CEAP Extension announced on April 27, 2021, please visit CEAP-Additional Funding
Contact Us
Pembroke Office
Ottawa River Power Corporation
283 Pembroke Street West,
P.O. Box 1087
Pembroke, Ontario K8A 6Y6
Phone: 613-732-3687
Toll Free: 1-877-332-3316
Fax: 613-732-8199
8:00 a.m. to 4:00 p.m. (Monday to Friday)
Emergency After Hours Contact
613-735-0014
Almonte Office
Ottawa River Power Corporation
12B Mill Street,
P.O. Box 179
Almonte, Ontario K0A 1A0
Phone: 613-256-3722
Toll Free: 1-888-405-5666
Fax: 613-256-3994
8:00 a.m. to 12:00 p.m. (Monday to Friday)
Emergency After Hours Contact
613-256-3191