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Ottawa River Power is proud to be your locally owned and operated electrical distributor. Providing you with a reliable source of electricity and a dependable presence in the communities in which we operate. Our staff is dedicated to providing great service with our customers best interest in mind.
Latest tweets
ORPC Customers we are currently experiencing a issue with our phone system. Thank you and sorry for the inconvenie… https://t.co/CvknCBXPkc
May 21, 2019
For those customers in the areas where your homes are at risk for flooding. https://t.co/Ms04kuLdhB
May 10, 2019
Notice: The Pembroke office phone system is back on line. Inbound calls are now working again. Thank you for your patience.
May 8, 2019
Latest News
Notice of Change to Conditions of Service Document
Apr 29, 2019
The Distribution System Code requires that every distributor produce its own “Conditions of Service” document. The purpose of this document is to provide a means of communicating the types and level of service available to the customers within the distributor’s service territory.
The current version of the Conditions of Service was published in 2017. Since then, various changes to regulations and codes that govern Distributor activities have come into effect, which in turn require updates to the original document.
The revised document is available to view on our web site as well as information on how to obtain a physical copy, this information can be found on our Conditions of Service page.
The public is invited to make written comments on the revisions. Comments will be accepted until July 31st 2019. Please direct all written comments to:
Ottawa River Power Corporation
Attn: Conditions of Service
283 Pembroke St W
P.O. Box 1087
Pembroke, Ontario K8A6Y6
Customer Satisfaction Survey
Jan 4, 2019
ORPC wants you to know that we are conducting a Customer Satisfaction Survey starting in January 2019. You may receive a call from a company called ADVANIS on behalf of ORPC. This survey is important to ensure we are meeting your needs. We encourage you to participate and share your thoughts. If you have any questions, please contact our customer care department at 613.732.3687
2019 Rate Application
Nov 19, 2018
The Ontario Energy Board approved distribution rates effective May 1, 2019.
The Power of Local Hydro
Nov 19, 2018
Ottawa River Power Corporation is local distribution company delivering energy to customers. It belongs to the Electricity Distributors Assocation which has started “The Power of Local Hydro” campaign.
This urges decision maker to consider five key priorities:
- Keep the customer first
- Drive local hydro innovation forward
- Improve the regulatory framework
- Respect community decision making
- Expand local energy conservation
Contact Us
Pembroke Office
Ottawa River Power Corporation
283 Pembroke Street West,
P.O. Box 1087
Pembroke, Ontario K8A 6Y6
Phone: 613-732-3687
Toll Free: 1-877-332-3316
Fax: 613-732-8199
8:00 a.m. to 4:00 p.m. (Monday to Friday)
Emergency After Hours Contact
613-735-0014
Almonte Office
Ottawa River Power Corporation
28 Mill Street,
P.O. Box 179
Almonte, Ontario K0A 1A0
Phone: 613-256-3722
Toll Free: 1-888-405-5666
Fax: 613-256-3994
8:00 a.m. to 12:00 p.m. (Monday to Friday)
Emergency After Hours Contact
613-256-3191