Safety & Power Outages
About Us
Regulatory and Policies
Ottawa River Power is proud to be your locally owned and operated electrical distributor. Providing you with a reliable source of electricity and a dependable presence in the communities in which we operate. Our staff is dedicated to providing great service with our customers best interest in mind.
May 15, 2023
To our Beachburg and Killaloe Customers:
Beginning the week of May 23rd, 2023, Ottawa River Power will be conducting detailed pole assessments in Beachburg and Killaloe with the assistance of a third-party contractor. The data collection gathered will become a vital part of our safety, maintenance and planning programs. This program is expected to last for approximately 4 weeks.
Please be assured that the pole assessment work will not have any impact on the power to your home. Our customers should not experience any power interruption during this time.
The name of the contractor conducting the work is “PoleCare International”. You may see their vehicles and employees in your neighborhood while they are performing their inspections. Should you have any questions or concerns, please feel free to contact our office and someone will gladly assist.
Apr 28, 2023
The summer hours for our Time-of-Use Customers begins Monday, May 1, 2023. The prices are unchanged.
For more information, please visit our Time-of-Use (TOU) Customer Choice page.
Nov 30, 2022
Ottawa River Power submitted its 2023 Price Cap IR application on November 16, 2022 to the Ontario Energy Board (OEB).
The OEB has commenced processing the application and has assigned it file number EB-2022-0058.
For more information please visit our Applications Page.
Oct 31, 2022
The Ontario Energy Board has set the prices for Time-of-Use, the Tiered price plan, as well as the kilowatt-hour thresholds. These reduced rates will be in effect for November 1, 2022.
For customers billed under Time of Use, the Off-peak rate drops 0.8 cents per kilowatt hour. Mid-peak has also decreased by 1.1 cents per kilowatt hour and the On-peak rate is down 1.9 cents per kilowatt hour.
The Off-peak time remains unchanged – 7 PM to 7 AM, all day on weekends and holidays. Mid-peak changes to 11 AM to 5 PM and On-peak changes to 7 AM to 11 AM and 5 PM to 7 PM.
For customers billed under the Tiered price plan, pricing drops just over a one cent per kilowatt hour for both tiers.
The Ontario government’s Ontario Electricity Rebate (OER) will also change on November 1st. The Rebate will be adjusted to 11.7 per cent, an increase from the 8 per cent applied previously. This means monthly bill savings of approximately $14 for a typical residential customer using 700 kWh of electricity per month.
Winter Time-of-Use prices – Effective November 1, 2022
Winter Tiered price plan – Effective November 1, 2022
The seasonal change in the threshold for residential customers provides for an additional 400 kWh/month at the lower price in the winter.
Winter Tier Thresholds/Prices
Tier 1 – 8.7 cents/kWh:
Tier 2 – 10.3 cents/kWh:
Residential and small business customers can choose their price plan – either TOU (Time-of-Use) or Tiered prices. The OEB has an online bill calculator to help customers who are considering a switch in price plans. For more information oeb.ca/choice
Find out about low-income bill payment support programs at oeb.ca/billhelp
Learn more about the Ontario government’s electricity support programs at ontario.ca/yourelectricitybill
In addition, under the OEB’s winter disconnection ban electricity distributors cannot disconnect residential customers for non-payment from November 15, 2022, to April 30, 2023.
If you have any questions about the pricing effective November 1, 2022, the price plans and/or support programs, please call our office and someone will gladly assist.
Ottawa River Power Corporation
283 Pembroke Street West,
P.O. Box 1087
Pembroke, Ontario K8A 6Y6
Phone: 613-732-3687
Toll Free: 1-877-332-3316
Fax: 613-732-8199
8:00 a.m. to 4:00 p.m. (Monday to Friday)
Emergency After Hours Contact
613-735-0014
Ottawa River Power Corporation
12B Mill Street,
P.O. Box 179
Almonte, Ontario K0A 1A0
Phone: 613-256-3722
Toll Free: 1-888-405-5666
Fax: 613-256-3994
8:00 a.m. to 12:00 p.m. (Monday to Friday)
Emergency After Hours Contact
613-256-3191