COVID-19 Energy Assistance Program – Scam Alert

Mar 19, 2021

Customers throughout the province are receiving phone calls introducing and offering the COVID-19 Energy Assistance Program (CEAP) and indicating that a home inspection is required in order to apply.  This is not the case; a home inspection is not required to qualify for CEAP.  If you have any questions or receive a call of this nature, please call our office and someone will be happy to assist.

Changes to Renewable Energy Contract Costs

Jan 11, 2021

Starting January 1, 2021, a portion of renewable energy contract costs will be funded by the Ontario government instead of electricity customers.  This will lower electricity bills for large and mid-sized commercial and industrial consumers who do not participate in the Regulated Price Plan (RPP) or receive the Ontario Electricity Rebate (OER) by reducing Global Adjustment (GA) costs.

Class A consumers could see savings of about 15 per cent on their bills, while non-RPP Class B consumers could see savings of about 16 per cent on their bills*.  Actual savings will vary depending on customers’ location and electricity consumption.

RPP customers who receive the OER, such as residential, small business and farm consumers, will receive an adjusted rebate percentage starting January 1, 2021, to keep the average residential bill flat compared to November 2020.  For a temporary period of 28 days, starting January 1, 2021, all RPP customers, including those paying both time-of-use and tiered rates, will also benefit from being billed at the off-peak rate for 24 hours a day, seven days a week.

*In 2021, Class A and Class B consumers could see savings of about 11% and 12%, respectively, due to the Global Adjustment (GA) deferral repayment in effect for 12 months starting January 2021.