Ottawa River Power is proud to be your locally owned and operated electrical distributor. Providing you with a reliable source of electricity and a dependable presence in the communities in which we operate. Our staff is dedicated to providing great service with our customers best interest in mind.

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Ottawa River Power Corporation️

Think of it like prepping for an emergency.💔🍫✨ You need proper lighting (for romantic selfies), a charged cell phone (to order in if dinner goes wrong), a cozy blanket (for snuggling), and, of course, chocolate. So, gear up and be prepared for all the important situations. Learn more at: https://www.ontario.ca/page/be-prepared-emergency

Ottawa River Power Corporation️

Planned Power Outage in Pembroke: On Thursday, February 12, 2026, ORPC customers in Pembroke (shown below) will experience a planned power interruption from 8:00 am to 9:00 am. This planned outage is necessary for crews to perform system maintenance on overhead assets. Affected customers will be contacted through our automated messaging system, using the primary phone number on their utility account. More information can be found at: https://www.orpowercorp.com/safety-power-outages/planned-outages/

Ottawa River Power Corporation️

Please note that our Pembroke and Almonte offices will be closed on Monday, February 16th for Family Day. To report an outage during our closures, please contact: 1-877-332-3316. For billing and payment information during our closures please visit: https://www.orpowercorp.com/my-home/billing-payments/

Latest News

Planned Outage: MacKay St., Nelson St., and Joseph St., Pembroke

Feb 10, 2026

⚠️ Planned Outage Notice: A scheduled power outage affecting MacKay Street, Nelson Street and Joseph Street in Pembroke will occur on Thursday, February 12, 2026, from 8:00 a.m. to 9:00 a.m.—visit our Planned Outages page for full details.

Holiday Office Closures – February 16, 2026

Feb 9, 2026

Please note that our Pembroke and Almonte offices will be closed on Monday, February 16^th for Family Day.

To report an outage during our closures, please contact: 1-877-332-3316.

As always, bill payments can be accepted via:

Pre-authorized payment;
Telephone/online banking through your bank/financial institution;
Bank branch or financial institution instant teller;
Credit Card payment service available through Paymentus – 1-877-403-7078; and/or
Using our drop box at both of our office locations.

Planned Outage: Isabella St. Pembroke

Jan 28, 2026

⚠️ Planned Outage Notice: A scheduled power outage affecting Isabella Street in Pembroke will occur on Monday, February 2, 2026, from 8:00 a.m. to 12:00 p.m.—visit our Planned Outages page for full details.

2026 Electrical Safety Awareness Survey

Jan 7, 2026

Please be aware that the 2026 Electrical Safety Awareness survey starts next week.

Ottawa River Power customers may be contacted by a company called Advanis and asked to participate in an Electrical Safety Awareness Survey. This independent survey will be conducted by the Electrical Safety Authority (ESA).

The survey will launch on January 12, 2026, and will continue until March 6, 2026.

This phone survey will take approximately 15 minutes to complete and will gauge customer knowledge on safety topics related to powerlines, pad mount transformers, and other electrical hazards. Please note, we will not be asking for specific identifying details, such as phone numbers, home address, or credit card and banking information.

The survey is mandated by the Ontario Energy Board to be completed every other year. The results of the survey will be included in future versions of our Utility Scorecard.

If you have any questions about the survey, please call our office at 613-732-3687 or email us at [email protected]