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Ottawa River Power Corporation

Ottawa River Power is proud to be your locally owned and operated electrical distributor. Providing you with a reliable source of electricity and a dependable presence in the communities in which we operate. Our staff is dedicated to providing great service with our customers best interest in mind.

The current Time of Use period is Off Peak

Learn More about Time of Use View TOU Chart

Latest tweets

Switching operations taking place in Pembroke to transfer load and begin repairs of damaged equipment. No extended… https://t.co/KG1u8TYctb

Jan 4, 2020

Additional momentary interruptions may occur as we work to transfer load and repair damages. Crews are working to s… https://t.co/GLsPSM4DOR

Jan 4, 2020

Outage reports related to a pole fire in the east end of Pembroke are being investigated. Crews have been dispatched for repairs.

Jan 4, 2020

Latest News

Notice to Customers of Ottawa River Power Corporation

Dec 18, 2019

Ottawa River Power Corporation has applied to the Ontario Energy Board to raise its electricity distribution rates effective May 1, 2020. If the application is approved, a typical residential customer of Ottawa River Power Corporation would see an increase of approximately $0.19 per month. Other customers, including businesses, may also be affected. We are asking for an inflationary increase to continue our investment in safe and reliable delivery of power to your homes and businesses. Earnings made by Ottawa River Power Corporation are distributed to our municipal shareholders and used to help offset tax increases and invest in the community.

For more information on this application, please review the following documents:

Notice of Hearing:

English Version

French Version

Application and Evidence:

2020_IRM_OttawaRiverPower EB-2019-0063

Ontario Energy Board Increasing Time of Use Rates

Dec 6, 2019

As of November 1st, 2019 the Time of Use Rates have increased. These rates are set by the Ontario Energy Board, not by Ottawa River Power Corporation.  Additionally, the Government of Ontario has introduced a new rebate called the “Ontario Electricity Rebate”, which is a discount of 31.8% on the cost of electricity. This rebate will appear as a separate line item on customer bills.

For more information, please contact the Ontario Energy Board , they set the Ontario Electricity Rates. Or call us at 613.732.3687.

Below is a copy of the bill insert currently being sent out to both paper and e-billing customers. This insert further explains the changes:

Momentary Outages

Oct 25, 2019

To our valued customers:

Ottawa River Power Corporation (ORPC) would like to acknowledge and apologize for the inconveniences caused by the increase in power interruptions to the City of Pembroke in recent months. We recognize that any outage is an inconvenience and are committed to ensuring our customers have service they can depend on.

While the primary cause of the outages is under investigation, we requested Hydro One and Brookfield to help with short-term mitigation measures that we could implement immediately. We have come together collaboratively to work with Hydro One and Brookfield to improve the reliability of supply and are in the process of implementing these measures together.

We want to sincerely thank our customers for their patience and continued support throughout this process. ORPC is committed to increasing the reliability of the distribution system and will continue to work in partnership with our energy suppliers to mitigate disruptions.

Sincerely,

Ottawa River Power Corporation

Scam Alert

Aug 2, 2019

There are reports of calls received by our customers claiming a “Green” fund group would like to schedule appointments for ORPC. We are not affiliated with this, it is a scam. Please be cautious when dealing with unsolicited phone calls. Additional reports indicate that the Caller ID # registering is showing our company information. If you receive a call from someone purporting to be a representative of ORPC, please hang up and call our office to verify the information is true. Our office phone number is 613.732.3687

September 30, 2019

Some consumers are reporting being contacted by scam artists pretending to be from their utility and threatening to disconnect electricity service if they don’t receive payment immediately. If a you receive such a message by phone or text or letter, you should contact your local utility directly using the telephone number printed on their bill.

Contact Us

Pembroke Office

Ottawa River Power Corporation
283 Pembroke Street West,
P.O. Box 1087
Pembroke, Ontario K8A 6Y6

Phone: 613-732-3687

Toll Free: 1-877-332-3316

Fax: 613-732-8199

8:00 a.m. to 4:00 p.m. (Monday to Friday)

Emergency After Hours Contact
613-735-0014

Almonte Office

Ottawa River Power Corporation
28 Mill Street,
P.O. Box 179
Almonte, Ontario K0A 1A0

Phone: 613-256-3722

Toll Free: 1-888-405-5666

Fax: 613-256-3994

8:00 a.m. to 12:00 p.m. (Monday to Friday)

Emergency After Hours Contact
613-256-3191

General Inquiries

inquiries@orpowercorp.com