Safety & Power Outages
Regulatory and Policies
Ottawa River Power is proud to be your locally owned and operated electrical distributor. Providing you with a reliable source of electricity and a dependable presence in the communities in which we operate. Our staff is dedicated to providing great service with our customers best interest in mind.
All power has now been restored in #Pembroke. If you are still without power, please call 1-877-332-3316. ^pa
Our crew is responding to an outage affecting customers in the Pembroke service area. Updates and ETR will be posted as they are available. Thank you for your patience and support as we work to restore service safely and as quickly as possible. #pwrout ^pa
Jun 22, 2025
Power is now restored to Killaloe. Hydro One crews were able to restore supply to Killaloe at approximately 8:20pm. If you’re still experiencing an issue, please call our office to report it at 1-877-332-3316. Thank you for your patience during this extended outage on a very hot day. And thank you to Hydro One crews for working to get supply back to Killaloe ahead of the original ETR.
Jun 12, 2025
ORPC will be working with Davey Tree Experts next week to perform back lot tree trimming in Pembroke. This vegetation management is necessary to maintain the reliability of our distribution system. Please watch out for crews and do not approach crews while they are performing their work.
Work will begin in the Glenwood Drive area in the East end of Pembroke on Monday, June 16, 2025.
Mar 27, 2025
Environment Canada has issued a Special Weather Statement due to an ice storm which is expected to impact the area late Friday into Monday:
Ontario – Weather Conditions and Forecast by Locations – Environment Canada
Please be advised that power outages may occur due to fallen branches and ice accumulation on power lines. For safety tips and more information regarding emergency preparedness, visit our web page:
Are You Prepared – Ottawa River Power Corporation
If you Encounter a Downed Powerline
1. ALWAYS assume downed power lines are LIVE and dangerous.
2. STAY at least 10 m (the length of a school bus) away
3. DO NOT attempt to move or drive over a downed line.
5. CALL 911 and then call us at 1-877-332-3316.
Feb 4, 2025
Our e-billing system has been restored! We apologize for any inconvenience this may have caused and thank you for your patience and understanding. To access e-billing online, please use the My Bill online portal at: https://mybill.orpowercorp.com/app/login.jsp
Ottawa River Power Corporation
283 Pembroke Street West,
P.O. Box 1087
Pembroke, Ontario K8A 6Y6
Phone: 613-732-3687
Toll Free: 1-877-332-3316
Fax: 613-732-8199
8:00 a.m. to 4:00 p.m. (Monday to Friday)
Emergency After Hours Contact
1-877-332-3316
Ottawa River Power Corporation
12B Mill Street,
P.O. Box 179
Almonte, Ontario K0A 1A0
Phone: 613-256-3722
Toll Free: 1-877-332-3316
Fax: 613-256-3994
8:00 a.m. to 12:00 p.m. (Monday to Friday)
Emergency After Hours Contact
1-877-332-3316