Safety & Power Outages
About Us
Regulatory and Policies
Ottawa River Power is proud to be your locally owned and operated electrical distributor. Providing you with a reliable source of electricity and a dependable presence in the communities in which we operate. Our staff is dedicated to providing great service with our customers best interest in mind.
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Latest News
Customer Satisfaction Survey 2023
Jan 6, 2023
Ottawa River Power wants you to know that we are conducting a Customer Satisfaction survey, by phone, from January-March 2023.
You may receive a call from a company called ADVANIS on behalf of Ottawa River Power. This survey is important to us, and we encourage you to participate and share your thoughts. The survey should take no longer than 8-10 minutes.
If you have any questions, please contact our office at 613-732-3687 and someone will gladly assist.
Weather Advisory
Dec 21, 2022
A winter storm will move through the province Thursday through Saturday, with the greatest impacts expected on Friday. High winds, ice accumulation and snowfall amounts of 15 to 35cm are possible, with accumulations near the top of the range expected closer to the Quebec border. Prolonged local and regional power outages may result due to the impacts of this storm. The storm is expected to affect all Ottawa River Power service territories.
Please take a moment to view our “Are you prepared” guide on our website for information on how to stay safe and prepare to deal with any potential interruptions to your service.
ORPC is monitoring the situation and will respond to outages when reported.
Please stay safe and avoid any unnecessary travel during the weather event.
ORPC Holiday Hours
Dec 21, 2022
Please note that the ORPC office in Pembroke will be closed Friday, December 23rd to Tuesday, December 27th, reopening on Wednesday, December 28th. It will be closed again on Friday, December 30th, reopening on Tuesday, January 3rd.
Our Almonte office will be closed on Friday, December 23rd and remain closed until Tuesday, January 3rd.
For after-hour emergencies, please call 613.735.0014 (Pembroke, Beachburg and Killaloe) and 613.256.3191 (Almonte).
On behalf of the staff and management at Ottawa River Power, we wish you and your family the warmest of holiday greetings!
Application for 2023 Rates
Nov 30, 2022
Ottawa River Power submitted its 2023 Price Cap IR application on November 16, 2022 to the Ontario Energy Board (OEB).
The OEB has commenced processing the application and has assigned it file number EB-2022-0058.
For more information please visit our Applications Page.
Contact Us
Pembroke Office
Ottawa River Power Corporation
283 Pembroke Street West,
P.O. Box 1087
Pembroke, Ontario K8A 6Y6
Phone: 613-732-3687
Toll Free: 1-877-332-3316
Fax: 613-732-8199
8:00 a.m. to 4:00 p.m. (Monday to Friday)
Emergency After Hours Contact
613-735-0014
Almonte Office
Ottawa River Power Corporation
12B Mill Street,
P.O. Box 179
Almonte, Ontario K0A 1A0
Phone: 613-256-3722
Toll Free: 1-888-405-5666
Fax: 613-256-3994
8:00 a.m. to 12:00 p.m. (Monday to Friday)
Emergency After Hours Contact
613-256-3191