Safety & Power Outages
About Us
Regulatory and Policies
Ottawa River Power is proud to be your locally owned and operated electrical distributor. Providing you with a reliable source of electricity and a dependable presence in the communities in which we operate. Our staff is dedicated to providing great service with our customers best interest in mind.
Latest tweets
We understand the needs of our community and, as the world becomes more electrified, we'll be here to help our cust… https://t.co/JKmwsORUfV
about 1 hour ago
Power has been restored in Killaloe - North Street area. If you are still experiencing power issues, please contac… https://t.co/n5R7fUzm6p
about 19 hours ago
KIllaloe customers in the area of North Street may be experiencing a power outage. ORPC crews are responding.
about 22 hours ago
Latest News
Scam Alert
Sep 22, 2022
A number of our customers have received phone calls offering rebates for those under the age of 70. Should you receive one of these calls, feel free to call our office with any questions.
Know who you’re dealing with – if someone calls you, ask for the name of the person you are speaking with, the company they represent and their telephone number. Protect your personal information – do not feel compelled to share your information.
Planned Outage – Almonte
Sep 21, 2022
There will be planned outage taking place in Almonte on Wednesday, September 28, 2022 between 8:30 AM and 2:00 PM.
ORPC crews are performing upgrades to the overhead distribution system.
Customers on Malcolm Street and Dunn Street (one customer) will be affected.
In the case of inclement weather, the outage will take place on Thursday, September 29 between 8:30 AM and 2:00 PM.
We apologize for any inconvenience this may cause. If you have any questions, please call our office and someone will gladly assist.
New Electricity Distribution Rates Effective May 1, 2022
Apr 29, 2022
On March 24th, 2022, the Ontario Energy Board (OEB) issued its Decision and Rate Order on an application filed by ORPC for approval to change its electricity distribution rates effective May 1, 2022.
For more details on the approval, please visit Regulatory/Applications
For details on the specific rates, please visit My Home/Rates & Charges
If you have any questions regarding the application and the new rates, please call our office and someone will gladly assist.
“Don’t be Afraid to Say No” – Energy Scam Awareness Campaign
Apr 11, 2022
“Don’t be Afraid to Say No” – Energy Scam Awareness Campaign
The Ontario Energy Board (OEB) and the Ontario Ministry of Energy are working together to protect consumers against scams.
Frauds are being committed through phone calls, texts, emails, social media ads and unexpected home visits. Operators are using aggressive tactics and targeting vulnerable populations, often convincing them to sign contracts. They often claim to be connected with the OEB or other government programs.
Some companies falsely include the OEB’s name and logo in their messaging.
Be careful when responding to unsolicited emails, texts, calls and in-person visits about your energy services.
Ottawa River Power, the Ministry of Energy and the Ontario Energy Board do not make unsolicited phone calls. If you are concerned about a suspicious call, please contact:
- Ottawa River Power – 613-732-3687
- Canadian Anti-Fraud Centre – 1-888-495-8501 (toll-free)
- Ontario Energy Board – 1-877-632-2727
Contact Us
Pembroke Office
Ottawa River Power Corporation
283 Pembroke Street West,
P.O. Box 1087
Pembroke, Ontario K8A 6Y6
Phone: 613-732-3687
Toll Free: 1-877-332-3316
Fax: 613-732-8199
8:00 a.m. to 4:00 p.m. (Monday to Friday)
Emergency After Hours Contact
613-735-0014
Almonte Office
Ottawa River Power Corporation
12B Mill Street,
P.O. Box 179
Almonte, Ontario K0A 1A0
Phone: 613-256-3722
Toll Free: 1-888-405-5666
Fax: 613-256-3994
8:00 a.m. to 12:00 p.m. (Monday to Friday)
Emergency After Hours Contact
613-256-3191