Ontario Business Cost Rebate Program

Jan 19, 2022

The Ministry of Finance and Ministry of Energy announced that applications are now being accepted for the new Ontario Business Cost Rebate Program. Eligible businesses required to close or reduce capacity will receive rebate payments for a portion of the property tax and energy costs they incur while subject to these measures.

The new Ontario Business Costs Rebate Program provides support for fixed property tax and energy costs to businesses that are most impacted by public health measures in response to the Omicron variant.

•  Eligible businesses that are required to close or reduce capacity will receive rebate payments for a portion of the property tax and energy costs they incur while subject to these measures.
• Eligible businesses required to reduce capacity to 50 per cent, such as smaller retail stores, will receive a rebate payment equivalent to 50 per cent of their property tax and energy costs.
• Eligible businesses required to close for indoor activities, such as restaurants and gyms, will receive a rebate payment equal to 100 per cent of their costs.

The Ontario Business Costs Rebate Program Guide includes a full list of eligible businesses and is available at ontario.ca/page/businesses-get-help-covid-19-costs.

Payments to eligible businesses are retroactive to December 19, 2021.

Eligibility Criteria:

• Business must be subject to a provincially-mandated capacity limit of 50 per cent or lower (including a requirement to temporarily close)
•  Business must pay commercial (non-residential) property taxes and/or non-residential energy costs – either directly or through the property owner (as detailed in their lease)
• Not-for-profits and charities may be eligible if their operations/service is impacted by the capacity limits and meets the eligibility criteria.

Application Process:

• To apply, visit Businesses: Get help with COVID-19 costs and follow the link to complete the online application.
• Businesses are required to submit proof of costs associated with property tax and/or energy bills as part of the application process.

Payment

• Approved applicants will receive funds via Electronic Fund Transfer directly into their business bank account. Business bank accounts must be located in Ontario.
• Funds will not be deposited into a personal account used for business purposes.

Contact Information
For questions contact ServiceOntario at:

Toll-free: 1-855-216-3090

TTY: 416-325-3408

Toll-free TTY: 1-800-268-7095

Call centres are open Monday to Friday, 8:30 a.m. to 5:00 p.m. EDT, excluding government and statutory holidays.

Notice of Change to Conditions of Service Document

Dec 13, 2021

The Distribution System Code requires that every distributor produce its own “Conditions of Service” document.  The purpose of this document is to provide a means of communicating the types and level of service available to the customers within the distributor’s service territory.

The current version of the Conditions of Service was published in 2017.  Since then, various changes to regulations and codes that govern Distributor activities have come into effect, which in turn require updates to the original document.

The revised document is available to review via the following link: ORPC Conditions of Service 2021

Customers without Internet access may obtain a copy of the revised Conditions of Service at our offices at the following locations:

Pembroke Office

283 Pembroke St. West

Pembroke, Ontario

Almonte Office

28 Mill St.

Almonte, Ontario

The public is invited to make written comments on the revisions.  Comments will be accepted until March 13th 2021.

Please direct all written comments to:

Ottawa River Power Corporation

Attn: Conditions of Service

283 Pembroke St W

P.O. Box 1087

Pembroke, Ontario K8A6Y6