Safety & Power Outages
Regulatory and Policies
Ottawa River Power is proud to be your locally owned and operated electrical distributor. Providing you with a reliable source of electricity and a dependable presence in the communities in which we operate. Our staff is dedicated to providing great service with our customers best interest in mind.
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Special Weather Statements are in effect for some ORPC service territories with a risk of freezing rain on Tuesday. Find out more at: https://weather.gc.ca/canada_e.html Ice may build up on trees and power lines, causing disruptions. If you experience an outage, contact us at 1-877-332-3316. Remember to always stay clear of all electrical wires and do not attempt to clear tree limbs that may be leaning on or caught in powerlines. Please be prepared and stay safe. For more information on how to prepare, visit: https://www.orpowercorp.com/safety.../are-you-prepared/
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Please note that our Pembroke and Almonte offices will be closed on both Friday, April 3, 2026, and Monday, April 6, 2026, for Easter Weekend. To report an outage during our closures, please contact: 1-877-332-3316. For billing and payment information during our closures please visit: https://www.orpowercorp.com/my-home/billing-payments/
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Latest News
Holiday Closures – April 2026
Mar 30, 2026
Please note that our Pembroke and Almonte offices will be closed on both Friday, April 3, 2026, and Monday, April 6, 2026, for Easter Weekend.
To report an outage during our closures, please contact: 1-877-332-3316.
For billing and payment information during our closures please visit: Billing & Payments
Career Opportunities at ORPC
Feb 26, 2026
Ottawa River Power is currently accepting applications for an Engineering and Customer Service Manager. Find out more on our Careers page.
Planned Outage: MacKay St., Nelson St., and Joseph St., Pembroke
Feb 10, 2026
⚠️ Planned Outage Notice: A scheduled power outage affecting MacKay Street, Nelson Street and Joseph Street in Pembroke will occur on Thursday, February 12, 2026, from 8:00 a.m. to 9:00 a.m.—visit our Planned Outages page for full details.
Holiday Office Closures – February 16, 2026
Feb 9, 2026
Please note that our Pembroke and Almonte offices will be closed on Monday, February 16th for Family Day.
To report an outage during our closures, please contact: 1-877-332-3316.
As always, bill payments can be accepted via:
- Pre-authorized payment;
- Telephone/online banking through your bank/financial institution;
- Bank branch or financial institution instant teller;
- Credit Card payment service available through Paymentus – 1-877-403-7078; and/or
- Using our drop box at both of our office locations.
Contact Us
Pembroke Office
Ottawa River Power Corporation
283 Pembroke Street West,
P.O. Box 1087
Pembroke, Ontario K8A 6Y6
Phone: 613-732-3687
Toll Free: 1-877-332-3316
Fax: 613-732-8199
8:00 a.m. to 4:00 p.m. (Monday to Friday)
Emergency After Hours Contact
1-877-332-3316
Almonte Office
Ottawa River Power Corporation
12B Mill Street,
P.O. Box 179
Almonte, Ontario K0A 1A0
Phone: 613-256-3722
Toll Free: 1-877-332-3316
Fax: 613-256-3994
8:00 a.m. to 12:00 p.m. (Monday to Friday)
Emergency After Hours Contact
1-877-332-3316