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Ottawa River Power Corporation

Ottawa River Power is proud to be your locally owned and operated electrical distributor. Providing you with a reliable source of electricity and a dependable presence in the communities in which we operate. Our staff is dedicated to providing great service with our customers best interest in mind.

The current Time of Use period is Peak

Learn More about Time of Use View TOU Chart

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Latest News

November 1, 2022 – Electricity Prices and Ontario Electricity Rebate

Oct 31, 2022

The Ontario Energy Board has set the prices for Time-of-Use, the Tiered price plan, as well as the kilowatt-hour thresholds.  These reduced rates will be in effect for November 1, 2022.

For customers billed under Time of Use, the Off-peak rate drops 0.8 cents per kilowatt hour.  Mid-peak has also decreased by 1.1 cents per kilowatt hour and the On-peak rate is down 1.9 cents per kilowatt hour.

The Off-peak time remains unchanged – 7 PM to 7 AM, all day on weekends and holidays.  Mid-peak changes to 11 AM to 5 PM and On-peak changes to 7 AM to 11 AM and 5 PM to 7 PM.

For customers billed under the Tiered price plan, pricing drops just over a one cent per kilowatt hour for both tiers.

The Ontario government’s Ontario Electricity Rebate (OER) will also change on November 1st.  The Rebate will be adjusted to 11.7 per cent, an increase from the 8 per cent applied previously.  This means monthly bill savings of approximately $14 for a typical residential customer using 700 kWh of electricity per month.

Winter Time-of-Use prices – Effective November 1, 2022

  • Off-Peak (Weekdays 7 pm – 7 am, weekends and holidays) – 7.4 cents/kWh
  • Mid-Peak (Weekdays 11 am – 5 pm) – 10.2 cents/kWh
  • On-Peak (Weekdays 7 am – 11 am and 5 pm – 7 pm) – 15.1 cents/kWh

Winter Tiered price plan – Effective November 1, 2022

The seasonal change in the threshold for residential customers provides for an additional 400 kWh/month at the lower price in the winter.

Winter Tier Thresholds/Prices

Tier 1 – 8.7 cents/kWh:

  • Residential (first 1,000 kWh/month)
  • Non-residential (first 750 kWh/month)

Tier 2 – 10.3 cents/kWh:

  • Residential (electricity used above 1,000 kWh/month)
  • Non-residential (electricity used above 750 kWh/month)

Residential and small business customers can choose their price plan – either TOU (Time-of-Use) or Tiered prices. The OEB has an online bill calculator to help customers who are considering a switch in price plans. For more information oeb.ca/choice

Find out about low-income bill payment support programs at oeb.ca/billhelp

Learn more about the Ontario government’s electricity support programs at ontario.ca/yourelectricitybill

In addition, under the OEB’s winter disconnection ban electricity distributors cannot disconnect residential customers for non-payment from November 15, 2022, to April 30, 2023.

If you have any questions about the pricing effective November 1, 2022, the price plans and/or support programs, please call our office and someone will gladly assist.

New Electricity Distribution Rates Effective May 1, 2022

Apr 29, 2022

On March 24th, 2022, the Ontario Energy Board (OEB) issued its Decision and Rate Order on an application filed by ORPC for approval to change its electricity distribution rates effective May 1, 2022.

For more details on the approval, please visit Regulatory/Applications

For details on the specific rates, please visit My Home/Rates & Charges

If you have any questions regarding the application and the new rates, please call our office and someone will gladly assist.

“Don’t be Afraid to Say No” – Energy Scam Awareness Campaign

Apr 11, 2022

“Don’t be Afraid to Say No” – Energy Scam Awareness Campaign

The Ontario Energy Board (OEB) and the Ontario Ministry of Energy are working together to protect consumers against scams.

Frauds are being committed through phone calls, texts, emails, social media ads and unexpected home visits.  Operators are using aggressive tactics and targeting vulnerable populations, often convincing them to sign contracts.  They often claim to be connected with the OEB or other government programs.

Some companies falsely include the OEB’s name and logo in their messaging.

Be careful when responding to unsolicited emails, texts, calls and in-person visits about your energy services.

Ottawa River Power, the Ministry of Energy and the Ontario Energy Board do not make unsolicited phone calls.  If you are concerned about a suspicious call, please contact:

  • Ottawa River Power – 613-732-3687
  • Canadian Anti-Fraud Centre – 1-888-495-8501 (toll-free)
  • Ontario Energy Board – 1-877-632-2727

Beware of Potential Scams

Mar 17, 2022

Our customers are receiving phone calls regarding rebates on their hydro bill. Ottawa River Power does not provide nor offer any rebates to our customers.

There are assistance programs available to our customers; they are as follows:

• Ontario Electricity Support Program (delivered by the Ontario Energy Board)
• Low-income Energy Assistance Program (delivered by the Ontario Energy Board)
• Energy Affordability Program (delivered by Save on Energy)

Should you receive a phone call regarding your hydro bill, rebates, assistance programs, etc., please call our office for accurate details. Our staff is always happy to help. As well, if you would like more information regarding programs available, we would be happy to advise.

Contact Us

Pembroke Office

Ottawa River Power Corporation
283 Pembroke Street West,
P.O. Box 1087
Pembroke, Ontario K8A 6Y6

Phone: 613-732-3687

Toll Free: 1-877-332-3316

Fax: 613-732-8199

8:00 a.m. to 4:00 p.m. (Monday to Friday)

Emergency After Hours Contact
613-735-0014

Almonte Office

Ottawa River Power Corporation
12B Mill Street,
P.O. Box 179
Almonte, Ontario K0A 1A0

Phone: 613-256-3722

Toll Free: 1-888-405-5666

Fax: 613-256-3994

8:00 a.m. to 12:00 p.m. (Monday to Friday)

Emergency After Hours Contact
613-256-3191

General Inquiries

[email protected]