Safety & Power Outages
About Us
Regulatory and Policies
Ottawa River Power is proud to be your locally owned and operated electrical distributor. Providing you with a reliable source of electricity and a dependable presence in the communities in which we operate. Our staff is dedicated to providing great service with our customers best interest in mind.
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For National Tradesman Day we're recognizing the men and women who maintain the foundation of our society: roads, c… https://t.co/Db9s1k1O5x
Sep 17, 2021
Pembroke planned power interruption: Ramsey St/ Boundary Rd, Friday, Sept 17. Crews are performing essential main… https://t.co/BikSFtN05x
Sep 16, 2021
Never assume it's safe to dig. Call https://t.co/ujfPN0mrpv before you start a project! #DigSafe @ON1Call https://t.co/cI2NrDxw1U
Sep 16, 2021
Latest News
Planned Outages in Pembroke – Week of September 13, 2021
Sep 13, 2021
ORPC crews will be performing essential maintenance in the following areas in Pembroke during the week of September 13th. In order to safely perform this work, a planned power interruption will take place. Please note the following dates, areas and times:
Friday, September 17 – 8:30 AM to 12:30 PM – 477, 478, 480, 491, 485 Ramsey St and 559 Boundary Rd
We apologize for any inconvenience this may cause. If you have any questions, please contact our office and someone will gladly assist.
Disconnect Scam
Jul 27, 2021
Please be aware that customers have reported an attempted scam in which they receive a phone call threatening a disconnect if they don’t make a payment over the phone. Please be aware that ORPC does not request customers to process a payment over the phone. If you receive a call from someone claiming to represent ORPC asking to process a payment on the phone, please hang up and call our office directly to inquire about, and report this issue.
Our main office number is 613.732.3687
Decision and Rate Order – Ontario Energy Board
May 13, 2021
Through a Decision and Rate Order, the Ontario Energy Board (OEB) has approved the incentive rate-setting mechanism (IRM) application filed by Ottawa River Power Corporation (Ottawa River Power) for new rates effective May 1, 2021
As a result of this Decision, there will be a monthly total bill increase of $1.61 for a residential customer consuming 750 kWh, effective May 1, 2021. The increase does not factor in applicable taxes or the Ontario Electricity Rebate.
COVID-19 Energy Assistance Program – Scam Alert
Mar 19, 2021
Customers throughout the province are receiving phone calls introducing and offering the COVID-19 Energy Assistance Program (CEAP) and indicating that a home inspection is required in order to apply. This is not the case; a home inspection is not required to qualify for CEAP. If you have any questions or receive a call of this nature, please call our office and someone will be happy to assist.
Contact Us
Pembroke Office
Ottawa River Power Corporation
283 Pembroke Street West,
P.O. Box 1087
Pembroke, Ontario K8A 6Y6
Phone: 613-732-3687
Toll Free: 1-877-332-3316
Fax: 613-732-8199
8:00 a.m. to 4:00 p.m. (Monday to Friday)
Emergency After Hours Contact
613-735-0014
Almonte Office
Ottawa River Power Corporation
12B Mill Street,
P.O. Box 179
Almonte, Ontario K0A 1A0
Phone: 613-256-3722
Toll Free: 1-888-405-5666
Fax: 613-256-3994
8:00 a.m. to 12:00 p.m. (Monday to Friday)
Emergency After Hours Contact
613-256-3191