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Ontario Electricity Support Program

As a customer of an electricity utility, if you are in a lower-income home, you may qualify for a reduction on your electricity bill. The Ontario Electricity Support Program (OESP) will reduce the cost of your household electricity by applying a monthly credit directly to your bill. The credit amount will depend on how many people live in your home and your combined household income.

Visit for more information and to sign up to receive OESP updates by email, or call 1-855-831-8151.

Low-income Energy Assistance Program

If you’re behind on your electricity bill and face having your service disconnected, you may qualify for emergency financial help through the Low-income Energy Assistance Program (LEAP). There are also special customer service rules available for low-income households. Certain criteria needs to be met to qualify for these programs.  For our customers in Pembroke, Beachburg and Killaloe, please contact the County of Renfrew, Ontario Works at 141 Lake Street in Pembroke.  For our customers in Almonte, please contact the county of Lanark, Social Services Department at 99 Christie Lake Road.

For more information please visit Low Income Energy Assistance Program

Home Assistance Program

The IESO (Independent Electricity Systems Operator) delivers the Home Assistance Program (HAP) to help Ontario homeowners and tenants make their home more energy efficient. HAP provides income eligible homeowners, residents and tenants with free energy upgrades in their home. Old and inefficient equipment is replaced with new equipment that uses less electricity. To apply, visit Save on Energy Home Assistance Program.

COVID-19 Energy Assistance Program (CEAP)

The CEAP program provides financial support for residential customers who have fallen behind on their energy bills due to the COVID-19 pandemic.  It is a one time, on-bill credit for eligible residential electricity and natural gas customers to help them catch up on their energy bills and resume regular payments.

CEAP funding is limited.  Submitting an application for CEAP to your utility or USMP does not guarantee funding.

For more information or to determine if you are eligible for CEAP, contact our office at 613-732-3687 or visit

For your convenience, the form can be downloaded:  CEAP-Application-Form.  When completed, it can be emailed to: