Apply For An Account Online – Ottawa River Power Corporation

Are you moving into a location within Ottawa River Power’s Service area and need to setup an account? A Standard Supply Contract is necessary in order to have service supplied to your dwelling. Please fill out the below form to submit your application.

Having trouble with the online form, or wish to submit a paper copy? You can fill it out and send it to our office via email or mail, or bring it in in person by clicking the below link to download a copy of the Standard Supply Contract.

Download Standard Supply Contract

You can download a free copy of Adobe PDF Viewer at the following link: https://get.adobe.com/reader/

Once your document is filled out, please submit it to [email protected]

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Applicant Information

Effective Contract Date(Required)

The date on which you would like your service contract and connection to start on (i.e. closing date of property sale or the date on which your lease begins)

Rate Plan Selection(Required)

Choose the type of rate plan you wish to have applied to your account. For more information on rate plans, please visit www.orpowercorp.com/my-home/customer-choice-regulated-price-plans/

Customer First Name(Required)

Please enter your legal name

Customer Last Name(Required)

Please enter your legal name

Primary Phone #(Required)

Please provide the phone number of the account holder

Secondary Phone #

Please provide an alternate phone number that you can be reached at (cell, work etc.)

Email Address

Providing your email address will allow ORPC to deliver information to you including billing, outages and important notifications. ORPC will not share your email with advertisers, and will only contact you when absolutely necessary.

Service Address

Please provide the address for the location to which the application for electric service is required

Street Address City Province Postal Code

Unit/Apt

Please enter the unit/apartment #

Mailing Address

Please provide the address for mailed communications (bills, notices, etc.)

Same as service address

Street Address Address Line 2 City Province Postal Code

Previous Address

Please provide the address of your last place of residency

Street Address Address Line 2 City Province Postal Code

Will the address requiring service be owned or rented?(Required)

Owned

Rented

Landlord Name

Please provide the name of the landlord for the property requiring service.

First Last

Landlord Phone Number

Do you wish to add a secondary name to your account?(Required)

Adding a second name to your account will allow this person to request information and potentially make decisions related to your account. Please ensure to consider this before adding a second user. Also be sure to contact our offices to remove secondary users in the event that they are no longer approved to contact ORPC on your behalf.

Yes

Secondary Name on Account(Required)

Please add the legal name of the person you wish to add to your account.

First Last

Place of Employment

If available, please provide the name of your current place of employment.

Work Phone #

Please provide the phone number for your place of employment that you may be contacted at, if available.

Identification

Drivers License #

Please provide your drivers license # if available.

Date of Birth(Required)

Please enter the date of birth of the applicant

Pre-Authorized Payment(Required)

Ottawa River Power offers pre-authorized payments directly from your bank or financial institution. This service provides a convenient way to ensure your bill is paid on time. Upon registering your account for this service, your bill(s) will be automatically withdrawn from your account on the due date of your bill (or on the nearest business day). If you would like to register for PAP, please download and fill out the following Pre-Authorized Payment Plan details and upload an image of a void cheque.

I want to sign up for Pre-Authorized Payments

I do not want to sign up for Pre-Authorized Payments at this time

Pre-Authorized Payment Information

Name on bank account

First Last

Bank account #

Transit #

Financial Institution #

Payment Plan

ORPC offers two payment plan options. Exact Payment Plan will debit your bank account on the due date for your hydro account every month for the full amount due, this includes current balances or any outstanding balances. Budget Payment Plan will debit your bank account based on the monthly average, and the amount may be revised from time to time due to changes in consumption and/or rates.

Exact Payment Plan

Budget Payment Plan

Void Cheque

Please attach a photo of the front of a void cheque matching the banking information provided above.

Accepted file types: jpg, jpeg, png, gif.

Deposit Waiver(Required)

The requirement for a security deposit can be waived under one of the following conditions: Sign up for Pre-Authorized Payment or; Provide a Letter of Reference from previous utility (gas, electric, water) or; Provide proof of annual income less than $30,000.00 or; Previous accounts with ORPC were in good standing. If none of these options are applicable to you, you will be required to provide a security deposit to open your account. ORPC staff will reach out to you to request a deposit based on historical usage at the property after you submit you application.

Provide a letter of reference from previous utility provider (gas, water, electric)

Provide proof an annual income less than $30,000.00

Previous accounts with ORPC were in good standing

None of the above - I will require a follow up from ORPC staff to arrange a security deposit

Letter of Reference

Please choose an option for how you would like to provide a letter of reference.

Upload a PDF copy or image of my letter

Mail or drop off a copy to the office

Letter of Reference Upload(Required)

Please upload a PDF or image of your letter of reference. If you do not upload a copy of your reference letter, or you a deposit charge will be applied to your account after 30 days.

Max. file size: 16 MB.

Proof of Annual Income

To provide proof of an annual income of less than $30,000.00, please upload a copy of your Notice of Assessment or; a copy of a recent paystub or; a letter from your ODSP worker.

Max. file size: 16 MB.

Terms and Conditions

Consent(Required)

1. The authorized rates may be revised by the Corporation from time to time, subject to the approval of the Ontario Energy Board.

2. The Customer agrees to provide convenient and safe space, free of charge or rent, for the Corporation’s meters, wires and other appliances on the said premises, and further agrees that no one who is not a servant or agent of the Corporation or otherwise lawfully entitled to do so, shall be permitted to remove, inspect or tamper with any of the said equipment of the Corporation, and that the properly authorized servants or agents of the Corporation shall, at all reasonable hours, have free access to the said premises for the purpose of reading, examining, repairing or removing the said meters, wires and other appliances.

3. Meters and all other equipment of the Corporation on the said premises shall be in the care and at the risk of the Customer, and if destroyed or damaged, other than by ordinary wear and tear, the Customer shall pay to the Corporation the value of such meters and equipment, or the cost of repairing or replacing the same.

4. If at any time a bill for service or energy
under this contract is in arrears or if the Customer fails to perform any other obligation hereunder the Corporation may, in addition to all other remedies, discontinue the service and/or terminate the contract, and upon such termination the Corporation may remove the meters and other equipment installed by it on the Customer’s premises.

5. The Corporation agrees to use reasonable diligence in providing a regular and uninterrupted service, but does not guarantee to a constant service or the maintenance of unvaried frequency or voltage, and will not be liable in damages to the Customer by reason of any failure in respect thereof.

6. This contract shall not be binding upon the Corporation until accepted by it through its authorized officer, and shall not be modified or affected by any promise, agreement or representation by any agent or employee of the Corporation unless incorporated in writing into this contract before such acceptance.

7. A security deposit shall be collected from each Customer as per the prescribed deposit policy.

8. The point of delivery of service and energy hereunder shall be a point on the premises of the Customer satisfactory to the Corporation. The Customer shall take delivery at the said point and shall from that point provide all works necessary, and shall construct, maintain and operate the said works safely and efficiently with proper devices, all in accordance with the Regulations of the Ontario Energy Board.

9. This contract will continue in force for a period of one year from the date on which the service is connected and shall continue in force thereafter until terminated by at least one month’s notice in writing given by either party to the other.

10. This contract shall be binding upon the parties hereto, and their respective heirs, executors, administrators, successors or assigns, and the vacating of the premises herein named shall not release the Customer from this contract except at the option and by written consent of the Corporation.

11. All electrical equipment of the Customer shall be subject to the approval of the Corporation, but such approval shall not be unreasonably withheld, and the Customer shall maintain and operate the said equipment so as not to cause more than minimum disturbance to or fluctuation in the Corporation’s power supply.

12. Ottawa River Power Corporation’s rates are in accordance with the Ontario Energy Board.

13. Under the Personal Information Protection and Electronic Documents Act, Ottawa River Power Corporation is collecting this information for billing and collection purposes only.

Ottawa River Power will make every effort to ensure bills are accurate; however, billing errors can occur. Ottawa River Power reserves the right to collect under billed amounts at any time.

I have read and understood the Terms and Conditions.

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Please click the submit button below to complete your application

By clicking the below button you are submitting an application for Electric Service and Energy to Ottawa River Power Corporation. You are also agreeing to our Terms and Conditions, as well as our Privacy Policy.