Safety & Power Outages
Regulatory and Policies
Ottawa River Power is proud to be your locally owned and operated electrical distributor. Providing you with a reliable source of electricity and a dependable presence in the communities in which we operate. Our staff is dedicated to providing great service with our customers best interest in mind.
Don't hang up! ⚠️ You may be called and asked to participate in an Electrical Safety Awareness Survey. This independent survey will be conducted by the Electrical Safety Authority (ESA) through a company called Advanis. The outreach is legitimate and part of our ongoing effort to improve electrical safety education. ✅Remember: We will never ask for banking details or payment during a survey.
Jan 19, 2026
⚠️ Planned Outage Notice: A scheduled power outage affecting customers on Isabella Street in Pembroke will occur on Thursday, January 22, 2026, from 8:00 a.m. to 3:30 p.m.—visit our Planned Outages page for full details.
Jan 14, 2026
⚠️ Outage Extension (Almonte): Today’s planned outage, originally scheduled to end at 2:00 pm, will not extend until approximately 4:00 pm due to unforeseen delays. We apologize for the inconvenience this may cause and appreciate your continued patience and understanding. Visit our Planned Outages page for full details.
Jan 14, 2026
⚠️ Planned Outage Notice: A scheduled power outage affecting Mill Street, High Street, and Bridge Street in Almonte will occur on Friday, January 16, 2026, from 8:00 a.m. to 9:00 a.m.—visit our Planned Outages page for full details.
Jan 14, 2026
⚠️ Planned Outage Notice: A scheduled power outage affecting Pembroke Street West in Pembroke will occur on Friday, January 16, 2026, from 8:00 a.m. to 9:00 a.m.—visit our Planned Outages page for full details.
Ottawa River Power Corporation
283 Pembroke Street West,
P.O. Box 1087
Pembroke, Ontario K8A 6Y6
Phone: 613-732-3687
Toll Free: 1-877-332-3316
Fax: 613-732-8199
8:00 a.m. to 4:00 p.m. (Monday to Friday)
Emergency After Hours Contact
1-877-332-3316
Ottawa River Power Corporation
12B Mill Street,
P.O. Box 179
Almonte, Ontario K0A 1A0
Phone: 613-256-3722
Toll Free: 1-877-332-3316
Fax: 613-256-3994
8:00 a.m. to 12:00 p.m. (Monday to Friday)
Emergency After Hours Contact
1-877-332-3316