Ottawa River Power Generation

Emergency Preparedness

Storm Preparation / Emergency Prepardness

We are committed to providing reliable electricity distribution services to our customers; however; power outages or electrical emergencies can arise with little to no warning.  ORPC encourages our customers to be prepared in the case of an extended power outage and follow these helpful tips.  If a customer needs an uninterrupted supply of power, such as for specialized medical equipment, we advise they ensure to have a back-up supply in place.

To build an emergency supplies kit, visit this website by the Red Cross for emergency preparedness information: www.redcross.ca/prepare.

Preparing for an Emergency

  • Have a first aid kit prepared with supplies to keep you and your family self-sufficient in your home for at least three days.
  • Have enough water to sustain you for three days without power (at least two bottles of drinking water per adult per day) and have extra water for cooking and washing.
  • Have an emergency food kit in your home with foods that do not require refrigeration or cooking.  Some ideal food items are: grain products, canned food (meat, fish, soup), nuts and nut butter, energy bars, dried fruit, and non-perishable milk products.
  • Have several flashlights with fresh batteries and spare bulbs.
  • Ensure your home has a battery-powered smoke detector and carbon monoxide detector.
  • Have a battery-operated or windup radio to listen to local media for updates.
  • Ensure you have a phone that does not require electricity.

During Extended Power Outages

  • Unplug electronics and appliances to help avoid a power surge when electricity is restored.
  • If a power outage is expected to last for an extended duration in the winter:
    • Shut off power to the water heater.
    • Shut off water at the main valve (usually found in the basement near the water meter).
    • Open taps to drain the pipes and leave the taps open.
    • Flush toilets to empty them.
    • Drain appliances such as dishwashers and washing machines.
    • In the event of an ice storm, stay in your home for as long as you are safe, warm and can feed yourself.
  • Food in freezers can keep for 24 to 48 hours without power. Food in refrigerators will keep for up to 12 hours, if the door is kept shut. If the power remains off for more than one day and the temperature is below zero outside, store perishable food in a cooler in an unheated garage or balcony.
  • If you use a fireplace for heat, check chimneys for creosote buildup or debris. Do not leave the fire unattended for long periods of time.
  • Close room doors to keep heat in a confined area.
  • Candles can be a fire hazard.  If you must use candles, place them in a non-combustible container.
  • Barbecues and camping stoves should not be used indoors.
  • Generators should never be used indoors since exhaust fumes may lead to carbon monoxide poisoning if they are not properly vented.
  • Only a licensed electrician should connect a generator to your home’s electrical panel. If generators are incorrectly connected to the power grid they could present a safety hazard to utility workers, and a potential technical risk to the distribution network and neighbouring customers.